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Silver Storm Jewellery:  Unique, Handmade Jewellery.  All Designs & Photographs Are Owned by Silver Storm Jewellery 2013 ©  All Rights Reserved

SHIPPING INFORMATION...

 

All items are carefully & securely packaged helping to ensure a safe journey.  Orders will normally be shipped within 1-2 working days of payment clearing, you will be contacted if there is any delay.  Where payments clear after midday on a Friday shipping of orders will usually take place on the following Monday.

 

Proof Of Postage is always obtained.

 

Shipping with the UK should take no longer than 3 working days to reach you.

 

Shipping to Europe usually takes 4-6 working days.

 

Shipping to the US can take up to 4 weeks.

 

Shipping to the rest of the world can take considerably longer, please allow 4-5 weeks for delivery although often received sooner.

 

UK:  1st class shipping is £2.50 to all UK destinations.  However we would advise that the most secure way of mailing is "Special Delivery Next Day", although more expensive your purchase is insured up to the value of £500, Royal Mail guarantees next day delivery before 1.00 pm and your parcel can be tracked online.

 

OVERSEAS:  International Signed For only.

 

PLEASE NOTE:

Your order will be shipped to your PayPal postal address unless you instruct otherwise.

 

International buyers are responsible for any local customs charges or taxes.

 

RETURNS...

It is our wish that you are completely happy with your purchase, if for any reason you are not you have the right to terminate the purchase and return the item even if the item is not faulty in any way (this is the consumer's right in UK law).  You have the right to do this up to 7 days after receipt of your purchase and therefore we ask that you contact us as soon as is possible.  Please package return item carefully and where possible use original packing, we strongly recommend that you use "Special Delivery" to return item for insurance purposes, we cannot refund items lost/damaged in the post, please be aware that you are responsible for return postage costs.

 

PLEASE NOTE:

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements.

 

No refund or exchange is offered on earrings due to Health and Safety regulations, if you have any query please ask before purchase.